ABOUT US, SHIPPING INFO & POLICIES 

When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!

About Us

Black Light World is privately owned and  family operated. We are located in Central Kentucky just south of the famous Fort Knox Gold Depository. We have been in business since 1995.We have tested all products we sell and only sell  the best quality products. We value our reputation and value our customers. All products are guaranteed as stated within our policies.

Shipping Information

OR

After your  order  has been placed it  will generally be processed & shipped the same day unless otherwise noted. Most orders are shipped UPS and on average take  3-5 working days to receive. It is your responsibility to provide us with the correct address for delivery. If you are a company please indicate the company first then attn to: with your name. Shipping charges are non refundable unless we created the error! Some items may be drop shipped directly from our manufacturer via  UPS or another method. Should an item be on back order you will be notified in excess of 5 days. Because of  the fact that many items we sell are fragile we specially pack each order to the best of our ability avoid any damage. In the rare event  that  you receive  a damaged  product  we ask that you to contact us immediately and we will exchange the item with another.  Orders under $10 or 1 pound may not include tracking information. NO items are available for Express mailing, Ground ONLY. If ordering near the holidays please allow extra shipping time. Orders placed after December 16th may not arrive by Christmas. Orders placed after October 10th may not arrive before Halloween.
 

Above ship times can vary but are fairly accurate
 

When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!

Insurance Claims & Shipping Liability

Blacklightworld.com cannot be held responsible for lost, damaged, or stolen parcels. We package & ship all of our products in accordance with U.S. postal & UPS regulations. All packages are shipped via UPS or Priority Mail at our discretion. We provide Tracking & Delivery Confirmation numbers for most shipments. 

If your package is damaged, lost, stolen, etc., please contact the appropriate shipping company. Under no circumstances will we be liable for any damages or losses incurred during shipping. Our liability ends the moment the package is picked up by the carrier (either UPS or USPS).
Any packages returned with an incorrect address will be shipped a 2nd time at the customers expense. We also charge a $8.00 RESHIP FEE which UPS charges us during the first package return in these situations. The 8.00 fee does not apply through the Post Office Service.

This 8.00 FEE is a NEW policy of UPS to reroute and investigate your real address which is then charged to us. We will then bill you for this charge for incorrect address situations. If the package is returned to us you will be charged this fee and S/H again, so please know your correct address to avoid this situation please!
 

Cancellation Of Order

Any order cancelled is subject to a 10% cancellation fee times the value the items cancelled. NO order is cancelable after it enters shipping process. Orders are processed in our system within 30 minutes of ordering. Any orders placed for quantity purchase returns will be subject to an Automatic 25% restocking fee. We highly recommend  against  quantity purchases if you do not know  the products capabilities  and  highly recommend the purchase of (1) Qty for your inspection before placing larger orders.

When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!

Return Policy

On ALL products we have a 15 day from you receiving your order, return policy. Merchandise that is NOT returnable are, Inks, Pens, & Paint, Powders, & Specialty items  damage do to improper use, used items or items without  original packaging (if applicable). If you find  that there is a defect in a product please email us or call for return authorization approval. Loose items must be returned in original condition.
Return authorization must be given before sending any items back.  
All returns are subject to a 25% restocking fee. Return items must be returned no later then 30 days after authorization is arranged to receive a credit. If you are dissatisfied with your products, please contact us via email to arrange a solution. We do not refund shipping charges unless we have caused the error in shipment. If you do notice an error in shipment, do not hesitate to e-mail us and we will rectify the matter immediately. Our 15 day return policy is strictly upheld. Please open your package when received to insure you received all items and that they are in working order.

Direct Returns after authorization to:

Black Light World
PO Box 26
Cub Run, Ky 42729

Please enclose the original receipt or shipping confirmation slip.   Please  notify  us  in advance by any of the provided means of contact  that the return is on its way in order to ensure prompt processing. You should insure your return for your protection.

Shipping charges are non-refundable. Shipping costs on ALL returns are the responsibility of the customer. Items  should  be  insured  for  the  purchase value. No product will be shipped in a damaged state. If any damage has occurred during the shipping process, please contact us immediately so that we can make arrangements for the return of the item at no expense to you, as well as issuing a credit, refund, or replacement.

Placing an order

We currently are using PayPal an Ebay owned company to process online orders with the option of using your PayPal account or use your credit card. You can also use our Fax Order Form and fax in your order safely. USA ONLY! We accept MasterCard, American Express, Visa, & Discover charge cards. If you would like to order off-line you may do so by printing out an order form and mailing it to us with a CASHIERS CHECK or MONEY ORDER. Our shipping & handling charges are listed on the form. We do not offer ANY credit at this time. If you provide us with a working email address your tracking info will be sent to you automatically. We accept NO PERSONAL CHECKS!

We only ship using our UPS account and do not bill 2nd & 3rd party billing.

Web Site, Mail and Phone Customer Affirmation

By visiting the blacklightworld.com website you affirm that you are at least 18 years of age (21 in some  jurisdictions) and that you are acting in good  faith that you are not requesting any information or ordering products that  is  unlawful  in  your country, county, city  or state. You also agree to the terms of our policies at the time of your order.

Wholesale Information

Blacklightworld.com. is an authorized  dealer  for many of the products you see on this website. We do offer distributor pricing on many items we make and import. Please contact us for more information on being an authorized distributor. Contact us by e-mail and if you have a store or web site please specify.

Catalogues

We make constant changes and have no actual Catalogues.

Company Disclaimer

Every  effort is made  to ensure that  all information provided on this  website is truthful and accurate,  but no  guarantees  are made.  We  assume no liability for typographic  or electronic errors, or for other errors or omissions. Seller makes no warranty that the goods described herein are fit for any particular purpose.

Privacy

Black light world  which  is  privately owned  and operated DOES NOT sell, rent or trade your  information  with any outside  source. We share identifiable
information only  with those  parties entrusted with  the processing of  your
account  and  the  fulfillment of your order. In  the rare instance of a lost
parcel we will share only information required of us by  the  shipping service
to assist with the tracking of your shipment. We've established procedures  
to protect  your privacy, which we vigorously uphold. Of course, this policy does not apply to information we are required to disclose by law.

Credit & Purchase Orders

We Accept Mastercard, American Express, Visa, & Discover. You can mail your payment in with our order form using money orders or cashiers checks ONLY. We no longer accept purchase orders. Payment is due before your order can ship. If you send a purchase order we will send you your bill and hold your order until we receive payment.

Shipping Pricing
UPS Increased Prices 01/01/10

$0.01-$10.00: $6.95
$10.01-$50.00: $8.95
$50.01-$100.00: $9.95
$100.01-$200.00: $12.95
$200.01-Up: $14.95

These rates may change for distributor or discounted purchasing. Over sized packages creates a new shipping charge. These rates apply to ordering via the web only!

These fees do not necessarily represent rates charged by UPS and may include handling charges levied by this web site.
UPS^®, UPS & Shield Design^® and UNITED PARCEL SERVICE^® are registered trademarks of United Parcel Service of America, Inc.

Limits of Product Liability

Black Light World makes no warranty of any kind whatsoever, expressed or implied, and any implied warranty of merchantability or fitness for a particular purpose is hereby disclaimed by Black Light World for the products we carry. Black Light World shall not be liable for any consequential or incidental damages, monetary loss or expenses arising from the use or inability to use the products we sell for any purpose whatsoever. Only such warranties as are made by the manufacturer of the goods are available to the buyer. By purchasing these products from Black Light World, the consumer recognizes that these products are manufactured for specific safety and entertainment purposes and reasonable care, caution and supervision should be exercised in their use. Unacceptable uses include, but are not limited to throwing (including use as a projectile, weapon or as part of entertainment that may cause injury to someone), modification of the product, human ingestion or consumption or dismantling (including cutting, tearing, ripping or chewing which exposes the internal contents thereof) and is a violation of the intended safe use of all luminous products. If such violation occurs, the consumer agrees to exempt and release Black Light World and the manufacturer, its directors, officers, agents, servants and employees, from any and all liability, claims, demands or actions or causes of action whatsoever arising out of any damage, loss, injury or death as a result of their use. This release encompasses all losses, damages, injuries and deaths resulting from any cause, whether the fault of the user, a defect in the product or misuse regardless of intention. This product liability limitation cannot be amended, altered or made void by any representative either verbally or in writing of Black Light World, or the manufacturer and the consumer agrees to the terms of these limitations when purchasing or receiving merchandise from Black Light World.  If you do not agree to these terms, then do not purchase or request products from Black Light World.

 When using PayPal be sure your address is up to date
to avoid re-ship fees. Please include Suite, Room # Building Etc,. We only ship GROUND within the USA ONLY!
Payment is due at point of sale! We offer no terms on all sales! No purchase orders please!